NBN Ready ADSL

All new Motion ADSL plans are supplied with NBN ready router/modems, so when the time comes and NBN becomes available in your area, you will not need to purchase another router/modem and switching over to NBN will be quick and simple.

ADSL & ADSL2+ Bolt-On Plan

Information About the Service:

Description of the Service The ADSL & ADSL2+ Bolt-On plan provides a fixed residential or business internet service. With the option of bundling a fixed phone line connection.
Network Coverage Guarantee Contact us within 14 days from date of purchase to request a full refund if you cannot receive usable network coverage.
Bundling Arrangement A customer can choose to bundle a fixed phone line connection.
Prerequisite for the service The cost of the ADSL & ADSL2+ may involve a new phone line setup fee which varies from $70 to $358. If an active phone service is already active then there’s no phone set-up fee. There is also an ADSL & ADSL2+ connection fee which varies between $0 and $95. An ADSL & ADSL2+ enabled modem will also be needed to connect to the internet which Motion Telecom can provide.
Minimal Term applicable There is a minimum 18 month contract for this plan.
Inclusions, exclusions & conditions The ADSL & ADSL2+ plan will cost $59.00 per month within a metropolitan area which provides unlimited usage per month. Or $64.00 per month within a regional area which provides unlimited usage per month. The plan is for 18 months with the option to BYO your own ADSL2+ modem or Motion Telecom can provide a new modem. There’s also the option of bundling a fixed phone line connection and get ADSL & ADSL 2+ plan metropolitan for only $39.00 a month or ADSL & ADSL 2+ regional for $64 a month.

Information About Pricing

Minimum Monthly Charge $59 for metropolitan internet package or $64 for a regional internet package.
Maximum Monthly Charge The ADSL & ADSL2+ plan will cost $59.00 per month within a metropolitan area which provides unlimited usage per month. Or $64.00 per month within a regional area which provides unlimited usage per month. The plan is for 18 months with the option to BYO your own ADSL2+ modem or Motion Telecom can provide a new
modem. There’s also the option of bundling a fixed phone line connection and get ADSL & ADSL 2+ plan metropolitan for only $39.00 a month or ADSL & ADSL 2+ regional for $64 a month.
Cost of 2min. standard national mobile call Not applicable as this is unavailable with the ADSL & ADSL2+ plan.
Maximum charge for Early Termination of Contract The maximum early termination charge is $99.00 plus $90.00 which is the cost of the Motion Telecom supplied ADSL2+ modem if cancelled within 18 months of signing up to the plan. If the service is
cancelled within 18 months and a modem hasn’t been supplied by Motion Telecom there will only be a termination charge of $99.00.
Pro Rata Your first bill will include a ‘Pro Rata’ charge to cover the days between you connecting and the end of your billing cycle plus the ADSL or ADSL 2+ connection fee. Each billing cycle begins on the 1st of the month.
Cost of standard national SMS and cost of 1MB of data within Australia Not applicable as SMS is unavailable with the ADSL & ADSL2+ plan. The ADSL & ADSL2+ plan also offers unlimited internet usage per month.

Other information

Billing usage can be obtained
from
www.selcomm.com.au/Budgetel/CustomerSelfCare/Management/Login.aspx
Customer Care Contact details Call: 1300 133 399 or Fax: 03 8678 3177
PO Box 6170 NORTH SYDNEY, NSW 2059
General email enquiries: info@motiontelecom.com.au
Internet support enquires: motionsupport@aggregatoglobal.com
Internal Dispute Resolution
Process
Please review the Complaints Handling policy, found at
http://www.motiontelecom.com.au/content/about/generalterms.html
TIO Contact details http://www.tio.com.au/making-a-complaint
Call 1800 062 058 or Fax 1800 630 614
PO Box 276, Collins Street West Vic 8007
Post-Sales Support motionsupport@aggregatoglobal.com
Call 1300 133 399

 

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