Freedom Plus Plan

Information About the Service:

With Motion Telecom’s Freedom Plus Home Service, you will enjoy substantial savings on line rental, not to mention local, long distance, calls to mobile, international calls and value-added services such as Message Bank.

Click here to learn more about Freedom Plus Home Service

We operate on one of the largest telecommunication networks in the world, so now you can cut costs without cutting corners. Our Freedom Plus Service allows you to save on average 70% on your international phone bill compared to other major providers.

Description of the Service Freedom Plus plan provides a residential or business fixed line service. With the option of bundling an ADSL2+ internet connection.
Network Coverage Guarantee Contact us within 14 days from date of purchase to request a full refund if you cannot receive usable network coverage.
Bundling Arrangement A customer can choose to bundle an ADSL2+ internet connection.
Prerequisite for the service The cost of the Freedom Plus may involve a new phone line setup fee which
varies from $70 to $358. If an active phone service is already in place then there’s no set-up fee.
Minimal Term applicable There is a minimum 6 month contract on this plan.
Inclusions, exclusions & conditions The Freedom Plus plan will cost $28.99 per month which provides local calls at 20 cents per call untimed , national calls at 19 cents per minute with a 45 cents connection fee and calls to Australian Mobile numbers which are charged at 35 cents per minute with a 45 cents connection fee. There’s also the option to add the “Bolt-On 100 Free Minutes to 50 Countries” for an additional $7.50 per month. The detailed pricing can be found here.

Click here for Critical Information Summary

Information About Pricing

Minimum Monthly Charge $28.99
Maximum Monthly Charge The Freedom Plus plan will cost $28.99 per month which provides local calls at 20 cents per call untimed , national calls at 19 cents per minute with a 45 cents connection fee and calls to Australian Mobile numbers which are charged at 35 cents per minute with a 45 cents connection fee. There’s also the option to add the “Bolt-On 100 Free Minutes to 50 Countries” for an additional $7.50 per month. The detailed pricing can be found here.
Cost of 2min. standard national mobile call The cost will be $1.15.
Number of Standard National Calls you could make from your Included Value if you restricted your use solely to Standard National Mobile Calls each of 2 minutes in duration The Freedom Plus plan does not have mobile phone calls included. This will be charged on top of the minimum monthly spend.
Maximum charge for Early Termination of Contract The maximum early termination charge is $99.00 if cancelled within 6 months of signing up to the plan.
Pro Rata Your first bill will include a ‘Pro Rata’ charge to cover the days between you connecting and the end of your billing cycle plus the connection fee, if applicable. Each billing cycle begins on the 1st of the month.
Cost of standard national SMS and cost of 1MB of data within Australia Not applicable as this is unavailable with the service.

Other information

Billing usage can be obtained from www.selcomm.com.au/Budgetel/CustomerSelfCare/Management/Login.aspx
Customer Care Contact details Call: 1300 133 399 or Fax: 03 8678 3177

PO Box 6170 NORTH SYDNEY, NSW 2059

General email enquiries: info@motiontelecom.com.au
Internet support enquires: motionsupport@aggregatoglobal.com

Internal Dispute Resolution Process Please review the Complaints Handling policy, found at
http://www.motiontelecom.com.au/content/about/generalterms.html
TIO Contact details http://www.tio.com.au/making-a-complaint
Call 1800 062 058 or Fax 1800 630 614
PO Box 276, Collins Street West Vic 8007
Post-Sales Support motionsupport@aggregatoglobal.com
Call 1300 133 399

WordPress Blog Support